Please read the privacy policy carefully, as it contains terms applicable to individuals visiting our website, ordering services, communicating with us, and providing personal data in other ways. The content of the document may change in the future, taking into account the EU General Data Protection Regulation No. (EU) 2016/679.

UAB “Vystyk” Privacy Policy

This privacy policy describes how “Corner Hotel” collects, uses, and processes personal data.

The hotel is solely responsible for data processing activities for which it is the sole data controller.

UAB “Vystyk” (Corner Hotel) is a company established under Lithuanian law, registration No. 300860704, located at T. Ševčenkos g. 16, LT-03111, Vilnius. If you have any questions regarding personal data processing, please send an email to: info@cornerhotel.lt

We are committed to protecting the privacy of our users and clients.

This privacy policy informs you how we collect, define, and use Personal Data that you provide to us when using our websites and mobile applications or relying on hotel services. Please take some time to read this privacy policy carefully.

This Policy describes your data protection rights, including the right to object to some of our processing activities.

Information Collection

The data controller, determining the purposes and means of processing your personal data, is UAB “VYSTYK”, legal entity code 300860704, address T. Ševčenkos g. 16-101, LT-03111 Vilnius, phone +370 52102361, email info@cornerhotel.lt

The terms used in the privacy policy are understood as defined in the EU General Data Protection Regulation.

Categories of Processed Data

Address, booking details (including booking number), arrival and departure date, email address, first name / last name, adult(s), colleague(s) first name / last name, payment card type, number and expiration date, phone number, title.

Data Sources

Directly from you during the reservation/registration process or through our website

You made a reservation using an online booking channel

From your travel agent

From our email service provider

Purposes of Data Collection

Hotel booking and online reservation

Check-in and check-out at the hotel

Hotel accommodation

Additional services and amenities for hotel guests

Conference organization and feedback

Newsletters and marketing messages (only with your consent)

Guest satisfaction surveys

Credit limit reports

During the hotel booking process—whether it occurs online on our website, through an online booking channel, through a travel agent, through our call center, or directly at the hotel—we process your personal data to enable you to book a room at the hotel, send a booking confirmation; send you pre-arrival emails or a payment link. We may contact you by phone or email. With your consent, we will contact you by email for direct marketing purposes, sending you information about special offers that may interest you.

You can unsubscribe from pre-arrival emails or marketing messages at any time by contacting us via email: info@cornerhotel.lt

We want your stay to be as pleasant as possible. To provide better services, we process your personal data for service provision purposes during your stay at the hotel.

How long do we retain your data?

By ordering our services, you agree that your personal data will be stored on a server or in the cloud. We retain your personal data as long as necessary to carry out the activities specified in this privacy policy, as long as you have been otherwise notified, or as long as permitted by applicable laws.

When can your personal data be shared with third parties?

We only share or disclose information as described here, including with third parties necessary to provide our services. Your personal data will also be shared with government authorities and/or law enforcement officials if required for the purposes mentioned above, if mandated by law, or if necessary for the legal protection of the data controller(s) under applicable laws.

Your Rights – Under EU Privacy Law

If you have unresolved concerns or questions regarding the processing of your personal data, you have the right to contact us at any time via email: info@cornerhotel.lt.

1. Right to Withdraw Consent

You may withdraw this consent at any time by contacting us via email info@cornerhotel.lt. Withdrawal of your consent will not affect the lawfulness of data collection and processing based on your consent before you withdraw your consent.

2. Right to Access and Update Your Data

You have the right to review and update your personal data by contacting us via email info@cornerhotel.lt.

3. Right to Erasure

In accordance with EU privacy law, you have the right to request the deletion of your personal data processed by us if they are no longer necessary for the purposes for which the personal data were initially collected. If you wish for your personal data to be deleted, please submit a request via email info@cornerhotel.lt.

4. Right to Restrict Processing

5. Right to Object to Processing

Under certain circumstances described in EU privacy law, you may object to the processing of your personal data, including cases where your personal data are processed for direct marketing purposes.

6. Right to Data Portability

If you have provided your data to us directly and when processing is carried out by automated means and based on your consent or the performance of a contract between you and us, you have the right to receive the personal data processed about you in a structured, commonly used, and machine-readable format and to transfer these data to another service provider.

How to Contact Us?

If you have any questions, comments, remarks, requests, or complaints regarding this privacy policy, please contact us via email info@cornerhotel.lt. or submit your request or instruction directly to us at T. Ševčenkos g. 16, LT-03111, Vilnius.

Upon receiving such a request or instruction from you, we will provide a response and take the actions specified in the request. A response will be provided to you in writing.

We may use your IP addresses to administer our services and website and diagnose potential problems.

Dispute Resolution

When submitting an inquiry, complaint, or claim in writing, by email, or otherwise, the personal data you voluntarily provide will be processed for the purpose of administering the inquiry, complaint, or claim.

The processing of your personal data will be based on your consent, but in certain cases, the legal basis for further storage of the complaint may become a legal act.

Disputes regarding improper performance or non-performance of the contract are resolved out of court by the State Consumer Rights Protection Authority of the Republic of Lithuania, located at Vilniaus g. 25, 01402 Vilnius, email tarnyba@vvtat.lt, phone +370 5 262 67 51, website www.vvtat.lt

You can submit a request electronically via the ODR platform http://ec.europa.eu/odr/

Use of Cookies

We use cookies to identify you on our websites. Our goal is to personalize the services provided as much as possible according to your interests.

A cookie is a small amount of information that our server sends to your computer’s hard drive to remember you. This information may include website settings data, page URL reference, a generated unique code for identification.

We use the information obtained from cookies:

• to avoid duplicate bookings
• to provide guests with more personalized offers.

Most browsers are set to automatically accept cookies. You can disable cookies in your browser, but please note that if you do so, you may lose access to many features necessary for the website to function properly.

This website uses cookies:

• Functional cookies are intended for the smooth operation of the website;
• Google Analytics cookies;
• Google Ads cookies;
• Facebook cookies.