Please read the privacy policy carefuly, where we provide the information required by the General Data Protection Regulation No. 2016/679 (EU) of the European Union regarding the processing of personal data, performed when you are using our website. The contents of the document may change in the future.

 

UAB "VYSTYK" PRIVACY POLICY

 

This Privacy Policy describes how Corner Hotel collects, uses and processes an individual’s Personal Data.

The hotel is solely responsible for the processing activities for which it is the sole Controller.

JSC „Vystyk“ (Corner Hotel ) is a company incorporated under Lithuanian laws, registration no. 300860704, located at T. Sevcenkos st. 16, LT-03111, Vilnius. For any privacy and/or data protection related questions, comments, or concerns, you may send an e-mail to info@cornerhotel.lt.

We are committed to protecting the privacy of our users and customers.

This Privacy Policy informs how we gather, define, and use Personal Data that you provide to us when using our websites and mobile applications or when relying on our hotel services. Please take a moment to read this Privacy Policy carefully.

This Policy includes a description of your data protection rights, including a right to object to some of the processing activities we carry out.

 

Information gathering

 

The data controller who determines the purposes and means of processing your personal data shall be UAB VYSTYK , legal entity code 302547380, address T. Ševčenkos str. 16-101, LT-03111 Vilnius, telephone No. +370 52102361, e-mail info@cornerhotel.lt

The terms used in the Privacy Policy shall be as defined in the General Data Protection Regulation No. 2016/679 (EU).

 

Processed data categories 

 

Address, booking details (including reservation number), date of arrival and departure, email address, first name / last name, first name / last name of adult co-guest(s), payment card type, number and expiration date, telephone number, title.

 

Source of data

 

Directly from you during reservation / registration process or through our website

Through the online booking channel, you used to make the booking 

From your travel agent 

From our email analytics service provider

 

Purpose for processing

 

Hotel booking and online booking process 

Hotel check-in and check-out

Hotel stay

Hotel guest additional services and facilities

Conferences organization and feedback

Newsletters and marketing communications (with your consent only)

Guest satisfaction surveys

Credit limit reports

In the context of the hotel booking process – whether this takes place online on our website, through an online booking channel, via a travel agent, through our call center or directly at the hotel – we process your Personal Data for the purpose of enabling you to reserve a room in the hotel, sending you a booking confirmation; sending you pre-arrival emails or payment reference. We can contact you by phone or e-mail. With your consent we will contact you by e-mail for direct marketing purposes sending you information about special offers that may be of interest to you.

You may unsubscribe from pre-arrival emails or marketing communication at any time by contacting us via e-mail at info@cornerhotel.lt

We would like make your stay as pleasant as possible. In order to provide better services, we process your personal data for the purposes of providing our services during your stay at the hotel.

 

How Long Will We Keep Your Personal Data?

 

By ordering our services, you agree that your personal data will be stored on the server or in the cloud. We retain your Personal Data for as long as is required to fulfil the activities set out in this Privacy Policy, for as long as otherwise communicated to you or for as long as is permitted by applicable law.

 

When Your Personal Data Could Be Shared with Third Parties?

 

We only share or disclose information as described herein including with third parties, that are necessary to provide our services. Your personal data will also be shared with government authorities and/or law enforcement officials if required for the purposes above, if mandated by law or if required for the legal protection of the controller(s) legitimate interests in compliance with applicable laws.

 

Your Rights – Under EU Privacy Law

If you have unresolved concerns or question regarding processing your personal data, you have the right to contact us at any time by contacting us via e-mail at info@cornerhotel.lt.   

1. Right to withdraw consent

Wherever we rely on your consent, you will be able to withdraw that consent at any time by contacting us via e-mail at info@cornerhotel.lt. The withdrawal of your consent will not affect the lawfulness of the collection and processing of your data based on your consent up until the moment where you withdraw your consent.

2. Riht to access and update your data

You have the right to review and update your personal data by contacting us at via e-mail at info@cornerhotel.lt.

3. Right to erasure

In accordance with eu privacy law, you have the right to ask to erasure of your personal data processed by us if it is no longer needed for the purposes for which the personal data was initially collected. Should you wish to have your personal data erased, please file a request via email at via e-mail at info@cornerhotel.lt.

4. Right to restriction of processing

5. Right to object to processing

Under certain circumstances described in EU privacy law, you may object to the processing of your personal data, including where your personal data is processed for direct marketing purposes.

6. Right to data portability

Where you have provided your data directly to us and where the processing is carried out by automated means and based on your consent or the performance of a contract between you and us, you have the right to receive the personal data processed about you in a structured, commonly used and machine-readable format, and to transmit this data to another service provider.

 

How to contact us

 

If you have questions, comments, remarks, requests or complaints regarding this privacy policy please contact us by e-mail at info@cornerhotel.lt. or deliver your request or instruction to us directly at T. Sevcenkos st. 16, LT-03111, Vilnius.

Upon receiving such a request or instruction from you, we will provide a response and perform the actions specified in the request. The answer will be given to you in writing.

We may use your IP addresses to administer our services and website and to diagnose potential problems.

 

Dispute handling


After submitting an inquiry, complaint or claim by e-mail, in writing or otherwise, your voluntarily provided personal data will be processed for the purpose of administering this inquiry, complaint or claim.

The processing of your personal data will be based on your consent, however, in certain cases, a legal act may become the basis for further storage of the complaint.

Disputes regarding improper execution or non-execution of the contract are handled outside the court at the State Consumer Rights Protection Service, address: Vilniaus st. 25, 01402 Vilnius, e-mail tarnyba@vvtat.lt, tel. +370 5 262 67 51, website www.vvtat.lt

You can submit a request using the Online Dispute Resolution platform http://ec.europa.eu/odr/

 

Use of cookies

 

We use cookies to identify you on our websites. Our goal is to personalize the services provided as much as possible according to your interests.

A cookie is a small amount of information that our server sends to your computer's hard drive so that the website remembers you. This information may consist of site settings data, page URL link, generated unique code for identification.

We use the information obtained by cookies:

  • to avoid re-booking for website visitors.
  • in order to provide guests with more personalized offers.

Most browsers are set to automatically accept cookies. You can disable cookies in your browser, but be aware that if you do so, you may lose access to many features that are necessary for the website to function properly.

This website uses cookies:

  • Functional cookies are intended for the smooth operation of the website;
  • Google analytics cookies;
  • Google ads cookies;
  • Facebook cookies.

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